Snafu

[howeird]

The good news is the AT&T tech was at the junction box about a half block away at 9:10 am, which is pretty good for a 9-11 window. And that's where the good news ends. It took a while to find the phone punch-down box at the apartment, and it was a mess. The tech wasn't able to locate the signal from the junction box, so now we're waiting for someone from the maintenance department to fix that. No idea how long that will take. Prior to this discovery he told me that no, they won't come in on the existing coax cable he will have to run a cat5 wire from the phone box. Which is on the other side of the building. It's a very long cable run, not good. And getting the wire into the computer room will be a challenge.

Comments

[dave-gallaher.livejournal.com]

For my installation, the cable pairs between the junction box and the house did have to be reconditioned. For the signal into the house, they ended up using the COAX feed (rather than the phone wires) into the house for my Uverse signal as there was a problem with the inside phone wiring. (I have four pair inside wiring and am using the first two for phone lines. They tried to use the third pair to bring the Uverse signal from the box installed on the side of the house to the Gateway, but the third and fourth pairs are somehow tangled and the tech could not get a clean signal.)

[howeird]

I was expecting them to use the coax, but the tech apparently isn't considering it. The cable box and phone closet are on opposite sides of the apartment building.