Feb. 17th, 2009
DIY AT&T Voicemail Repair
Feb. 17th, 2009 10:43 amAfter four total FAIL phone calls to AT&T, I finally kludged my way to a fix for the unified voicemail service which they had semi-trashed when my iPhone was activated.
Long story short: Apple has its own voicemail service, when the iPhone is activated on an existing AT&T cell phone number, the AT&T voicemail is killed dead for the cell phone and the Apple voicemail takes over. ( long story medium )
So, online this morning I removed the cell phone from the unified voicemail account, waited 10 minutes, then re-added it. And recorded new greetings. Voila! it works now.
There is no reason I can think of why AT&T's stellar support staff could not have figured this out. This, on top of not getting a signal at work, is prompting me to look elsewhere for phone service.
Long story short: Apple has its own voicemail service, when the iPhone is activated on an existing AT&T cell phone number, the AT&T voicemail is killed dead for the cell phone and the Apple voicemail takes over. ( long story medium )
So, online this morning I removed the cell phone from the unified voicemail account, waited 10 minutes, then re-added it. And recorded new greetings. Voila! it works now.
There is no reason I can think of why AT&T's stellar support staff could not have figured this out. This, on top of not getting a signal at work, is prompting me to look elsewhere for phone service.
