Customer Disservice
Dec. 13th, 2013 12:05 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
howeird9 am appointment for car's 5k mile/6 month free checkup. Got there 15 minutes early but spent 5 minutes parked in line along the curb, another 5 in the driveway, finally got to a service person. Pretty quick once there, signed up for the shuttle at 9:05 to take me to work. A shuttle load was just leaving. Another one had left before I arrived.
Waited and waited, finally both drivers showed up at 10:10, I was on my way in 5 minutes, and at work by 10:30. Expected to be there an hour earlier, worst case. Bottom line is two things: Lack of staff, lack of communications with both the drivers and the customers. An hour is too long to wait for a ride.
Work was the usual, with a 90-minute boss' boss' group meeting stretching into past 2 hours, with two or three conversations going at once. It's not that hard to run a meeting. Shouldn't be, at least. And some people need to learn manners.
Car was done at 4:30, Automation Guy gave me a ride at 5. No line this time, I was out of there in 5 minutes.
Home by way of the cheap gas station, the car took more than 10 gallons.
Turned on the football game, nice to see Denver lose at home. They almost made a comeback, but blew the onsode kick and were out of time anyway.
OCD set in, and I mounted all the webcams which needed more than just tape. Set up a cam by the side door/litterbox but had to mount it sideways. I need to find a better location.
Made a lot of progress on kitchen unpacking, the Box I Was Dreading is now unpacked and flattened. Also the small box with all the containers of tea. One more large box, which has the cast iron skillet and has been about half unpacked. One more box of dishes, and then the kitchen unpacking is done.
Got the dolly out and moved the two sets of drawers with the tools into the office closet where they should have been in the first place, because I needed a drill for the webcam mount in the piano room. Once that was done, I was able to take the round tall table (probably originally a telephone table) and put the lime tree on it, and moved it closer to the windows and over the heating duct.
While I was watching football, Domino parked herself on the carpet a few feet away. I threw one of her round beds there, and she is now in it, watching TV without me.
Had a low Hgl when I got home, had a Klondike bar and popped some Orville in the built-in microwave. It did a great job. Cooked my TV dinner in there too, also turned out well. I guess not having a rotating plate doesn't really matter. I may move mine to the shed, 'cause I need the counter space.
Plans for tomorrow:Furnace guy is expected between 10 and 2. I'll WFH till he's done installing the new thermostat
Work
Uke lesson. Maybe. I skipped last week because the move drained me.
Waited and waited, finally both drivers showed up at 10:10, I was on my way in 5 minutes, and at work by 10:30. Expected to be there an hour earlier, worst case. Bottom line is two things: Lack of staff, lack of communications with both the drivers and the customers. An hour is too long to wait for a ride.
Work was the usual, with a 90-minute boss' boss' group meeting stretching into past 2 hours, with two or three conversations going at once. It's not that hard to run a meeting. Shouldn't be, at least. And some people need to learn manners.
Car was done at 4:30, Automation Guy gave me a ride at 5. No line this time, I was out of there in 5 minutes.
Home by way of the cheap gas station, the car took more than 10 gallons.
Turned on the football game, nice to see Denver lose at home. They almost made a comeback, but blew the onsode kick and were out of time anyway.
OCD set in, and I mounted all the webcams which needed more than just tape. Set up a cam by the side door/litterbox but had to mount it sideways. I need to find a better location.
Made a lot of progress on kitchen unpacking, the Box I Was Dreading is now unpacked and flattened. Also the small box with all the containers of tea. One more large box, which has the cast iron skillet and has been about half unpacked. One more box of dishes, and then the kitchen unpacking is done.
Got the dolly out and moved the two sets of drawers with the tools into the office closet where they should have been in the first place, because I needed a drill for the webcam mount in the piano room. Once that was done, I was able to take the round tall table (probably originally a telephone table) and put the lime tree on it, and moved it closer to the windows and over the heating duct.
While I was watching football, Domino parked herself on the carpet a few feet away. I threw one of her round beds there, and she is now in it, watching TV without me.
Had a low Hgl when I got home, had a Klondike bar and popped some Orville in the built-in microwave. It did a great job. Cooked my TV dinner in there too, also turned out well. I guess not having a rotating plate doesn't really matter. I may move mine to the shed, 'cause I need the counter space.
Plans for tomorrow:Furnace guy is expected between 10 and 2. I'll WFH till he's done installing the new thermostat
Work
Uke lesson. Maybe. I skipped last week because the move drained me.
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no subject
Date: 2013-12-13 09:51 am (UTC)no subject
Date: 2013-12-13 01:08 pm (UTC)Does the thermostat keep the temp where you want it, either warm or cold? I would love one that does that so I don't have to keep switching it here in too hot, but sometimes too cold Florida.
no subject
Date: 2013-12-14 07:11 pm (UTC)This house has double pane windows all around, and very tight door seals, so it holds a set temperature very well. The minus here is that I like it warm at night (I get chilly at 69°) and the master bedroom is the farthest room from the furnace, so it may be 2° less than the living room where the thermostat is.