Locked Out
Apr. 28th, 2020 11:48 amWindows 10 glitched and locked me out of my account, so I had to reset the OS. The good news is it didn't affect my 10Tb drive, which has all the photos, downloaded apps and such. The bad news is it lost my Outlook files which I thought I'd put on the big drive, but apparently not. I can recover most of that from my laptop, but not all since I wasn't as meticulous about filing email on that machine,
I'm also locked out from my usual LJ editor, too many bad passwords, it says though I thought I used the same one I used to log in via Chrome. Chrome also kept a lot of my links, but from a year ago.
So, yesterday was wasted in resetting the PC. An hour wasted on the phone with Microsoft Tech Support, which connected me with a "not my pay rate" bozo who said he was transferring me to a real techie, but instead he sent me back into the callback queue, which called me back in 10 minutes and gave me another bozo, who did manage to transfer me to a techie. But she had me download a "wipe out your system" file, when all I needed to do was go into safe mode (she reminded me how to do that at the start of the call) and run "reset".
After 40 minutes on the phone some alarm went off and she said she had to hang up and would call me back in half an hour. She never did. Which is when I found the reset feature.
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