Comcast non-support
Sep. 23rd, 2008 08:09 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
It's been a few days, Comcast did not get back to me about whether my Linksys cable modem had been provisioned, so I plugged it in and saw Vista thought I had an internet connection, so I fired up MSIE to go to one of my favorites. Comcast's provisioning page intercepted it, so I clicked on the "customer setup" button. 404 error. Okay, let's try the "I am a technician" button. All I needed to do was plug in my account number and push some no-brainer buttons and wait about 3 minutes, download their installer app, and I was online.
So they must have added the MAC address to my account, they just didn't bother to follow up with me.
I did have to go into MSIE and reset the home page away from comcast.net, which is possibly the busiest, noisiest, least attractive home page on the Internet.
So they must have added the MAC address to my account, they just didn't bother to follow up with me.
I did have to go into MSIE and reset the home page away from comcast.net, which is possibly the busiest, noisiest, least attractive home page on the Internet.